FlyPass designs premium hearing protection for hunting and shooting. For any questions or support, please contact us.
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Frequently Asked Questions
ㅤHow long does delivery take?
How long does delivery take?
All European orders are shipped from our central warehouse in the Netherlands.
Standard delivery: 2–5 business days
Remote areas: 5–7 business days
You’ll receive delivery updates by email or SMS. Carriers vary by destination and may include UPS, PostNord, or local partners.
ㅤWhere can I find my tracking number?
As soon as your order has been dispatched from our warehouse, you’ll receive a shipping confirmation by email containing your tracking number and a direct link to follow your parcel.
Please note that tracking may take up to 24 hours to activate after dispatch.
If you can’t find the email or your tracking isn’t updating, please contact our customer support team.
ㅤWhat is your return policy?
You can return unused products within 30 days of delivery. Items must be returned in their original packaging and condition.
For hygiene and safety reasons, we only accept returns if the seal sticker is unbroken.
Once the seal has been removed, the product is considered used and cannot be returned.
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B-5-4, Block B, Megan Avenue 1, 189 Jalan Tun Razak, 50400 W.P. Kuala Lumpur, Malaysia